Mail Queue

This article will cover how to set up the delayed regrets e-mail feature.

  • The first step is to make sure the feature is turned on.
  • Select your username in the top right corner, this will open a drop-down menu.
  • From the drop-down menu select "Administration", this will take you to the "Administration Control Panel.

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  • On the "Administration Control Panel" page is where you will select "System Setup"
  • Once you have selected system setup select the "No Interest Rules" tab.
  • Checking the Delay Sending Email checkbox will enable the delay when you "No Interest" a candidate.
  • Once you have checked the box you will then need to type in the number of hours to delay the no interest message in the text box.

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  • After you satisfied with the delay time select the blue "Save Preferences".
  • All "No Interest" messages will now be delayed within the specified time.

 

How to Manage Regrets Email Queue 

  • In order to manage the Regrets Email Queue select your username in the top right.
  • From the drop-down menu select "Mail Queue".

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Once you have selected the "Mail Queue" it will take you to the Deferred Mail Queue page.

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  • This page will allow you to view regret emails that are in the queue to be sent out to candidates.
  • You can also view the message that was included in the in regret email by selecting the "Display Message Text" checkbox.
  • Administrators can see their own regret emails along with other regret emails that are waiting to be sent out.
  • To delete/cancel an email Queue select the "X" on the right side.

 

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