This article will guide you through the steps to add or edit the automated email response that is sent to applicants after they complete an application.
Accessing the Email Auto Responder
1. Select your username in the top right corner of the screen.
2. From the drop-down menu, choose “Administration.”
3. You will be directed to the Administration Control Panel.
4. In the “Setup & Configuration” column, click on “System Setup.”
Editing the Email Auto Response
Once the Company Preferences page loads:
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Navigate to the “Email Responder” tab.
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In this section, you can view, edit, or create your auto-response email message.
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Use the built-in text editor to customize your message.
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Available Reference Tags
You can personalize the email using reference tags that dynamically populate candidate and job information. Below are the available tags:
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##joblistid## – Displays the job list ID number.
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##jobtitle## – Displays the job title.
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##companyname## – Displays the company name.
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##firstname## – Displays the candidate’s first name.
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##lastname## – Displays the candidate’s last name.
These tags will automatically insert the appropriate data for each applicant.
Saving Your Changes
Once you are satisfied with your message, click the blue “Save Preferences” button at the bottom of the page. Your updated message will now be used as the automatic response for applicants who submit an application.