Background Screening Setup

Background screening integration allows companies to streamline their hiring process by enabling background checks directly within the Hirebridge platform. Once set up, this feature helps ensure a smoother, more compliant candidate vetting process without needing to leave the system.

• Step 1: Request Background Screening Activation

  Before setting up background screening in Hirebridge, contact Hirebridge Support to request that the feature be enabled for your account.

  Additionally, make sure your company already has an active account with your chosen background screening provider. This account information will be needed during the integration setup.

• Step 2: Access the Background Screening Setup

  1. Click your username in the top-right corner of the page.

  2. Select “Administration” from the drop-down menu.

  3. In the Administration Control Panel, look under the Setup & Configuration section.

  4. You’ll see your integrated background screening provider listed (e.g., First Choice Background Check Setup).

     Note: The label may vary depending on your provider, such as “General Background Check.”

Step 3: Configure the Background Screening Account

1. Click the link to your provider’s setup (e.g., First Choice Background Check Setup).

1. On the Service Account Update Utility page, enter your Account ID in the text box provided.

   Some providers may also require additional credentials. These will be provided by your background screening provider.

Step 4: Apply Background Screening to Job Requisitions

For New Requisitions:

• In the Requisition Editor, look for the Background Check Package section.

• Choose the appropriate package for the job.

For Existing Requisitions:

• Navigate to the Requisition Editor of the job you want to update.

• Add a background screening package under the Background Check Package section.

Step 5: Verify Integration in Candidate Profiles

After a requisition is created with background screening:

1. Open a candidate profile tied to the requisition.

2. You will see a Background Check tab on the right-hand side.

3. Use this tab to initiate background check requests.

Step 6: Enable Access for Users

To ensure the correct users can view and initiate background checks:

• Go to Administration Control Panel → User Account Maintenance.

• Open the User Account Editor.

• Make sure background screening is enabled for applicable users (e.g., hiring managers).

This setting must be enabled for users to access the Background Check tab in candidate profiles.

Note: Make sure you have the Background screening enabled in the User Account Editor.
Hiring Manager's need this enabled as well to be able to VIEW the Background check.

(Outlined in red below is the User Account Editor, which can be found in the Administration Control Panel -> User Account Maintenance.)

(Below is the Hiring Manager Settings located in the Administration Control Panel.)