Message/E-Mail Candidate

How to E-Mail a candidate
In this tutorial, we will be covering how to email a candidate.

  • Visit a candidate's record, then click on the “Messages” tab.

  • This section will display all the messages sent/received from the candidate.
  • To compose a new email to the candidate click on the “Compose” tab.

 

  • A new popup window should appear to email the candidate.

 

  • The next step is to select a "Template" from the drop-down list.
  • Place a subject into the subject box
  • Then based on preference, select the checkboxes needed. (Checkboxes described below)

 

Checkbox Descriptions - 

  • Include link for candidate responses via Web Site - This option provides the candidate with the ability to respond back to you through the Hirebridge platform instead of his/her email program. It will automatically turn on the Use do not reply address so the candidate cannot reply via his/her email program.
  • Send myself a copy of this email - send yourself a copy of the email
  • Use my email signature - uses your signature at the end of the email
  • Use do not reply address - This allows you to use a do not reply email address instead of your personal address.

 

  • After you have selected either a template or a custom email to send to the candidate just click the blue “Send E-Mail” button to send the e-mail to the candidate.

Candidate Reply

  • Candidate replies will be displayed in the messages tab of the candidate profile
  • To reply to the candidate reply select the reply arrow icon in the top right corner of the candidate email reply.

 

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Disable Reply

  • If you no longer want to receive a reply from the candidate select Disable Mail Man.
  • Once this is selected the candidate will then no longer be able to reply and receive a bounce back email.
  • To enable candidate reply select the Enable Mail Man (available after selecting Disable Mail Man).

Screen_Shot_2019-01-16_at_9.27.03_AM.png

 

 

 Tip

You can also email candidates quickly by clicking on the candidate's email in the top right corner.

 

 

 

 

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